Customer Care Representative – Frans

Dit ga je doen

As contact person for our business partners in Europe, the Customer Care Representative – French takes care of the follow up of the contract with our customers. This includes preparing, planning and booking transport. The job is very diverse and challenging due to its speed and complexity. 

Tasks and responsibilities:

• Understanding and delivering on customer values, expectations and sales orders; 
• Ensuring optimal collaboration between the company and the customer
• Understanding and proactively action on customer, country and supplier requirements, expectations and restrictions
• Responsible for correct document management
• Invoicing
• Build, maintain and develop long term relationships with the assigned customers
• Handling minor non-confirmities and claims

Wat we verwachten van jou

Our ideal candidate:

• Has a Bachelor or MSC degree;
• 0- 2 years international work experience in similar function;
• Good knowledge of automated systems (Microsoft Office and ERP-systems);
• Fluent English and an advanced level of teh French language;
• Living in a range of 100km from Roermond is required. 

Ons aanbod

• A salary within a range of €2850,00 – €3150,00 and excellent secondary employment conditions.
• A contract directly at the company 
• Travel allowance
• Various possibilities to grow and develop in your role 
• Working within a young, fast growing and multi-cultural organization;