Dit ga je doen
In this role, you will be the central point of contact for the sales team and maintain close contact with existing customers. You will ensure timely renewal of subscriptions and assist customers with any questions or issues. Prospecting or acquiring new customers is not part of this role; your focus is fully on existing customers and ensuring high levels of customer satisfaction.
You will also work closely with Finance to ensure invoices are correct and payments are processed on time. Additionally, you will support projects and processes within the EMEA team from the Sittard office, contributing to workflow optimization and operational efficiency.
Key responsibilities:
- Serve as the main point of contact for the sales team EMEA, focusing on renewals;
- Manage customer interactions and ensure subscriptions are renewed on time;
- Collaborate with Finance to verify invoices and support payment processes;
- Support EMEA teams with projects and operational processes from the Sittard office;
- Proactively contribute to improvements in workflows and operational processes;
- Collaborate with the Sales team to ensure optimal customer satisfaction;
- Coordinate with internal teams to ensure accurate execution of customer agreements;
- Monitor project costs versus revenu;
- Manage KPIs and contribute to customer-focused deliverables;
- Handle escalations to peers or senior management as needed.
Wat wordt er van jou verwacht?
- Minimum of 3-5 years’ experience in a similar role (project support, back office, or customer management);
- Fluent in Dutch & English; other languages are a plus;
- Proficient in Windows systems and ERP/CRM systemsKey Responsibilities:
Het aanbod
What the company offers:
- Salaryrange: €2,900 – €3,200 per month based on 40h a week;
- Attractive secondary benefits, including pension plan, lease bike, and company fitness
- Opportunities for personal development and career growth;
- Motivated and eager-to-learn colleagues;
- Very modern and ergonomic office environment in Sittard;
- Collegial work environment with team activities.
Apply directly via the button or contact us at hello@goapply.nl or +31 46 207 7010.
We look forward to receiving your application!
Wat staat je te wachten
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Solliciteer gemakkelijk via onze website of neem contact met ons op. Wij nemen binnen 24 uur telefonisch contact met je op voor een kennismaking.
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Kennismakingsgesprek: We bespreken jouw ambities en stellen je voor bij een van onze opdrachtgevers.
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Voorbereiden op het sollicitatiegesprek: Wij voorzien je van alle nodige informatie en tips. Als de opdrachtgever enthousiast is, ontvang je direct een contractvoorstel.
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Gefeliciteerd met je nieuwe baan! We bezoeken je op je nieuwe werkplek en houden contact om te horen hoe het met je gaat.
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